Design Toscano Reviews

Design Toscano is a company that offers a vast selection of outdoor and indoor statues and decor. The company designs 90% of their decor themselves, and has over 6,000 products to choose from. The prices of the products vary, and some heavy or oversized items require additional shipping costs. This amount is indicated in parentheses next to the item price and is in addition to standard shipping and handling fees. Occasionally, Design Toscano offers promotions and discounts on items found under the SALE category. However, the exact prices and costs are not specified in the search results. Therefore, for the most accurate and up-to-date information, it is recommended to visit the official Design Toscano website.

Design Toscano offers a variety of popular products. Some of the best sellers include the Santa's Path Whitey the Holiday Gnome Statue, the Country Tuscan Hardwood Wall Curio Cabinets, and the Out-of-this-World Alien Extra Terrestrial Statues. Other notable items are the Bigfoot the Yeti Christmas Ornaments and the Illuminated Bavarian Style Holiday Nutcracker Statue. The brand is also known for its Angel Statues, Garden Statues, Ram Skull and Horns Wall Trophy, Roman Gladius Sword, Sixteenth-Century Italian Replica Globe Bar, Drekar, the Viking Longship Collectible Museum Replica Ship Model, and the Walpole Manor Gaming Chess Table. These products reflect the brand's commitment to bringing whimsy, wonder, and historical accuracy to home and garden decor.

Design Toscano does offer international shipping. However, there are some restrictions. Delivery is not available on items marked with a freight icon. This flat charge may not apply to high volume orders. If this is the case, you will be contacted within 2-3 days with a ship quote for your approval. The ship quote is for shipping charges only, and does not include any applicable duties, value added taxes (VAT) or brokerage fees. You will be required to pay for any duties/taxes (required by your county of residence) upon delivery of your merchandise.

Design Toscano is a company that specializes in the creation of distinctive decorative items. The company designs 90% of their decor themselves, and has over 6K products to choose from. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. Some of their popular products include Angel Statues, Garden Statues, Ram Skull and Horns Wall Trophy, Roman Gladius Sword, Sixteenth-Century Italian Replica Globe Bar, Drekar, the Viking Longship Collectible Museum Replica Ship Model, and Walpole Manor Gaming Chess Table. Design Toscano has been in business for over 35 years and continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. The company operates from their headquarters in Illinois. They offer a 60-Day Return Policy and a 10% discount on the first order when signing up to their mailing list. However, some customers have noticed design flaws upon receiving their sculptures, especially on larger pieces.

Design Toscano accepts payments via credit card. If a purchase is made with a check or money order, a refund check will be issued in case of a refund. If the purchase is made with a credit card, the credit card account will be credited in case of a refund. Please note that some orders are shipped very soon after placement, and it may not always be possible to cancel or change an order. For any changes or cancellations, the Customer Service Team should be contacted immediately.

At Design Toscano, if a customer is not satisfied with a purchase, it can be returned within 60 days for a refund or exchange. The customer is responsible for the safe return of merchandise and all shipping costs. Shipping charges are non-refundable unless the return is the result of an error by Design Toscano. Customized and personalized items are non-refundable.

Regarding the shipping policy, most items ship by UPS and will arrive within 5-7 business days from the shipment date. Standard delivery items will only be billed upon shipment. All standard delivery charges will be applied to the first of multiple shipments. The standard carriers require a street address. Items ordered together do not always arrive together. Some heavy or oversized items require additional shipping costs. This amount is indicated in parentheses next to the item price and is in addition to the standard shipping and handling fees. Design Toscano is able to ship to international locations for an additional shipping charge. Some restrictions on items do apply: Delivery is not available on items marked with a freight icon. This flat charge may not apply to high volume orders. If this is the case, the customer will be contacted within 2-3 days with a ship quote for approval. The ship quote is for shipping charges only, and does not include any applicable duties, value added taxes (VAT) or brokerage fees. The customer will be required to pay for any duties/taxes (required by their county of residence) upon delivery of the merchandise.

The contact information for Design Toscano is as follows: The toll-free customer service number is 1 (800) 525-5141. Customer service hours are Monday through Thursday: 8:00 a.m. - 8:00 p.m. (CST), Friday: 8:00 a.m. - 7:00 p.m. (CST), Saturday: 8:30 a.m. - 4:30 p.m. (CST), and Sunday: Closed. For questions or comments, email at CustomerService@DesignToscano.com. The headquarters is located at 1400 Michael Dr. Suite A, Wood Dale, IL, 60191.

To return an item to Design Toscano, follow these steps:

1. Ensure the item is in the same condition as when it was received.
2. Repack the item carefully in the original packing materials.
3. Enclose the packing slip. If it's not available, include your name, address, order number, and reason for return on a piece of paper.
4. For your protection, ensure the returned package is insured for the value of your merchandise.
5. Send the package to: Design Toscano, 888 Thomas Dr, Bensenville, IL, 60106.

Please note, you are responsible for the safe return of merchandise and for all shipping costs. Shipping charges are non-refundable unless the return is the result of an error by Design Toscano. Customized and personalized items are non-refundable. If you paid by check or money order, a refund check will be issued. If you paid with a credit card, your credit card account will be credited. If an item is received damaged, notify the Customer Service Team toll-free at 1-800-525-5141 within 24 hours so that a claim can be processed. Please hold the original carton and damaged merchandise for inspection; otherwise, no claim, replacement, or refund can be honored. The item must be returned within 60 days to receive a refund or exchange.